Η διαχείριση συγκρούσεων στους εκπαιδευτικούς οργανισμούς: ποιο στιλ υιοθετούν οι διευθυντές της Πρωτοβάθμιας Εκπαίδευσης;

Περίληψη

The purpose of this research was to investigate the conflict management styles of headteachers in Cyprus primary schools. It was decided that the descriptive research would be the best source for the first phase of the investigation. A mixed methods research was adopted for a dual purpose. Firstly, it aimed to develop the questionnaire. Secondly, it combined quantitative data of questionnaires with the qualitative data of semi-structured interviews, which created a more comprehensive investigation of the phenomenon that enhances the reliability and the validity of the research. The sample of the research consisted of 200 primary school headteachers who were randomly selected. The headteachers’ response rate came up to 67%. The research results indicate that headteachers prefer to adopt more the collaborating conflict management style rather than the avoiding style, which is rarely employed.